Ear Works Audiology Patient Care Specialists

Kristin is the Patient Care Coordinator for our Massapequa office. She holds a B.S. degree in Business Management from Molloy College. Kristin is the smiling face you will see when you come to our office. She does her best to create a positive experience for all our patients. She chose to pursue Audiology because she is able to help patients by answering their questions and providing exceptional care in all her responsibilities.

Kristin enjoys dancing, listening to music, and spending time with her family and friends. She looks forward to working with Ear Works Audiology and becoming an important part of the family.

Samantha Gellineau is the Patient Care Coordinator for the Wading River office. She joined the Ear Works Audiology team in 2018. Samantha enjoys being able to get to know not only the patients and their families, but also her fellow coworkers on a more personal level. She is able to work closely with all of those around her.

Samantha enjoys spending her free time with her family, friends, and two sons who keep her very busy.

Kathy Johnson is the Patient Care Coordinator for the Port Jefferson Station office. When asked why choose Ear Works Audiology, she says there is nowhere else you will receive the personal attention, the camaraderie, and the professionalism you will find here. The patients Kathy works with are what makes her job special; she has made many new “friends.” She finds it a joy to see the transformation of someone who starts out not really wanting to address their hearing issues to someone who will say, “you changed my life!” Kathy hears that sentiment regularly.

Arianna Naidu is the Patient Care Coordinator for the Great Neck office. She has experience using data to perform analytical tasks and charting tasks related to patient information. She communicates with patients about their status and condition through emails, phone calls, and face-to-face conversations. She excels at managing personnel schedules for finding the best fit for appointments and meetings. Arianna loves being able to have personal relationships with our patients. Being able to help patients the best possible way to make them happy and improve their outcomes is Arianna’s priority. She always knew she wanted to work in the medical field but didn’t know which category best suited her. Then she found Audiology and learned of its impact on other’s lives. She believes hiding your hearing loss is more obvious than any set of hearing aids.

Arianna loves to cook and complete artistic projects.

Lexus Mills is our friendly Patient Care Coordinator for the West Islip office. She joined the Ear Works Audiology team in 2022. She has an associate degree in Occupational Therapy and Medical Business and Office Administration Diploma. Before joining our team, she worked as a massage therapist in Upper East Side in Manhattan. Lexus has always wanted to help people any way that she could. Now, as part of the Ear Works Audiology team, she is able to provide exceptional customer service to our patients. She enjoys meeting new people, getting to know their stories, and helping them navigate the start of their hearing journey.

Lexus enjoys spending quality time with her loved ones, whether that is doing outdoor activities or staying in, cooking, and watching a movie. She also loves to bake.

Lauren Faulds joined Ear Works Audiology in 2020 as the Patient Care Coordinator for our Lake Success office. Seeing each patient’s reaction when they come out of their hearing aid pick up appointment brings her great joy. She enjoys being a part of the beauty of helping people hear again.

Lauren loves spending time with her family, walking by the beach, hiking, and watching documentaries.

Teresa Musumeci joined the Ear Works Audiology team in May of 2023 as the Patient Care Coordinator in the Syosset office. She enjoys getting to know the patients and creating a comfortable environment for everyone who comes into the office. Joining the Audiology world has allowed her to be a part of the rewarding field that helps make a difference in people’s lives. She finds witnessing the patient’s hearing transformation extremely fulfilling and makes her excited to come to work each day.

In her spare time, Teresa enjoys playing pickleball, painting, and cooking with her family and friends.

Krystle Parrino has been with Ear Works Audiology since 2018. She has over a decade of experience in medical billing and provider credentialing. It is her goal to help assist with the process of the medical insurance that is provided for services rendered at our offices in order make patient’s experiences as stress free as possible. Krystle enjoys working with a team of dedicated colleagues who enjoy helping people and the community through better hearing and balance.

Krystal teaches dance in her free time. When she isn’t working or teaching, she loves being with her kids.

Elizabeth Marchbein is our Patient Care Coordinator. She has years of experience in customer service as well as in the dental field, which gave her a strong foundation to transition to the hearing industry. Elizabeth has a personal connection to hearing loss as she is deaf in one ear. When she discovered the opportunity to join Ear Works Audiology, she knew it would be the perfect fit. Now, she loves making meaningful connections with patients and knowing she can be a positive part of their journey to better hearing and a better quality of life.

In her spare time, Elizabeth enjoys spending time with her dog, knitting, baking, paper crafting, and being outdoors with her partner.

Jennifer is the Patient Outreach Specialist for our West Islip office. She has a B.A. in Communications and over 10 years of experience as an administrative assistant in an office setting. When Jennifer joined our team in 2018, she immediately started making meaningful connections with our patients and our staff. It fills her heart with joy when she can help the members of her community on their hearing healthcare journey. She is inspired and constantly impressed by the dedication and knowledge the Ear Works Audiologists give their patients on a daily basis. She is thankful to be a member of the Ear Works Audiology family.

When she is not working, she is spending time with her newborn daughter and husband. She enjoys cooking, hiking, crocheting and crafting. 

Beyonce Argenzio is the Patient Outreach Specialist (for the Syosset office). She has a B.S. in Communications from Stony Brook University. She works to make sure our patients have continuous care and success with their hearing devices. Getting the opportunity to know patients on a more personal level makes everyday at work cheerful. She also thinks the dynamic of the office and the insight of her colleagues contributes greatly to success for our patients.

Beyonce enjoys spending time with her friends, staying active, reading, and learning about media and fashion.

Meghan Rogers is the Patient Care Coordinator for the Bethpage office. Meghan had previous experience in the psychiatric field. She sees the responsibilities of the care coordinator as extending from the initial interview to ongoing assessments of each patient’s needs.She finds that many new patients are unsure of what to expect when they come to our office and feels her job is to listen carefully to the concerns of the patient in order to provide the appropriate guidance. Meghan has found at Ear Works a group of like-minded individuals who always put the best interests of patients first. “It makes my job easier to know that I work alongside a great team.”