• Complete Loss of Sound (Dead Hearing Aid)
• Weak Amplification
• Intermittent Amplification
• Feedback (Whistling)
• Internal Noise
• Distortion

Checklist:

1. Control Settings

• Aid Is On & Set To Microphone
• Volume Is Set Appropriately

2. Battery

• Correct Size & Door Closed Completely
• Battery Placed Correctly (+ Flat Side Up)
• Check Battery If Dead
• Corroded Battery
• Try A New Battery
• Adequate Contact Of Components With Battery

3. Cerumen

• Clogged Receiver: ITE, ITC, CIC
  • Remove Wax With Wire Loop Or A Small Brush
  • Be Careful Not To Push Wax Deeper Into Receiver Area, Which Would Require Repair To Remove
• Clogged Earmold Of BTE
  • Clean With Wire Loop Or Small Brush Or Clean Earmold With Soapy Water & Dry

4. Placement Of Hearing Aid Or Earmold: Proper Placement Reduces Feedback

5. Moisture

• Moisture In The Hearing Aid Can Cause Damage To The Internal Circuitry. If Damaged, The Aid May Have To Be Sent To The Manufacturer For Repairs

* In the event of any mechanical malfunctions, consult Ear Works Audiology.